Safety Policy
Inferno prioritizes the safety of our customers and technicians above all else. Our safety policy is built on rigorous standards and best practices for handling gas appliances.
1. Technician Training and Certification
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All technicians undergo mandatory, extensive training focused on gas appliance safety, repair protocols, and emergency procedures.
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Technicians are required to stay updated with the latest safety standards and technologies in the industry.
2. On-Site Safety Protocols
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Initial Safety Check: Before starting any work, our technicians conduct a thorough safety assessment of the appliance and its surroundings.
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Gas Leak Detection: Comprehensive gas leak tests are performed before and after every repair using calibrated detection equipment.
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Proper Ventilation: Technicians ensure that the appliance is properly ventilated according to safety regulations to prevent carbon monoxide buildup.
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Use of Protective Equipment: All technicians are equipped with and required to use appropriate personal protective equipment (PPE).
3. Post-Service Safety Verification
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After each repair, a complete functional and safety test is performed to ensure the appliance is operating correctly and safely.
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The technician will provide the customer with a safety checklist and explain the work done, offering tips for safe operation.
4. Emergency Preparedness
Our team is trained to handle emergencies, such as gas leaks, with immediate and effective action to ensure the safety of your household.
5. Customer Education
We believe in empowering our customers. Our technicians will provide essential safety information regarding the proper use and maintenance of your gas appliances to prevent future hazards. Your safety is our ultimate commitment.
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