Privacy Policy
Last Updated: August 14, 2025
Inferno (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you request our services, including:
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Personal Identification Information: Name, home address, email address, and telephone number.
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Appliance Information: Details about your gas geyser, kitchen chimney, or gas stove, including make, model, and the nature of the issue.
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Payment Information: Payment details for processing service charges. This information is processed securely and not stored on our servers.
2. How We Use Your Information
We use the information we collect to:
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Schedule and provide repair services.
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Communicate with you about your service request, including appointment confirmations and updates.
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Process payments and send receipts.
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Respond to your inquiries and provide customer support.
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Request feedback to improve our services.
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Comply with legal and regulatory obligations.
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our business or servicing you, so long as those parties agree to keep this information confidential.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights and are required to keep the information confidential.
5. Your Rights
You have the right to access, correct, or request the deletion of your personal data. To exercise these rights, please contact us at [Inferno’s Contact Information].